| FREQUENTLY ASKED
QUESTIONS

| Q |
Do
you create only custom reports for StoneEdge Order
Manager ? |
| |
We create custom reports, custom queries
and export data to Excel. Please contact us if you
wish to create any custom forms or modules. We will
let you know if we can do it. |
| Q |
How
can I install the reports you created ? |
| |
We provide all the instructions to install the reports. It is very easy.
We can also setup a remote desktop session
free of charge. We will install the reports if you
don't feel comfortable doing it. |
| Q |
What
is the estimated time frame for a custom report
? |
| |
It depends on the time of the year.
It could be a few days or a couple of weeks. |
| Q |
Do
you charge if I need something I forgot to mention
? |
| |
If it is a minor add, change or update,
we will do it free of charge. If it is a major change, we will provide a new quote and time frame. |
|